Compliance

With the implementation of the EU Whistleblower Directive through the Whistleblower Protection Act (HinSchG) – which came into effect on July 2, 2023 – the German legislator has introduced new measures to protect whistleblowers within organizations. These regulations ensure transparency in the processes surrounding the reporting of certain violations. In line with this new law, we are providing a form for external whistleblowers on this page. Please note that only the alleged violations listed in the law § 2 Whistleblower Protection Act (HinSchG) can be reported. Whistleblowers are also welcome to submit information anonymously.

Any deviations from our Code of Conduct or legal requirements can be reported. These include, but are not limited to, issues relating to the safety and quality of our services, inappropriate behavior or discrimination, international business guidelines, data protection, rights and protection of data subjects, possible conflicts of interest, corruption, competition rules and financial discrepancies.

Entries can be made either via the entry form (see below) or via the following:

By mail:

Claneo GmbH
Revaler Str. 30

10245 Berlin

In person/by telephone: Please make an appointment in advance to report in person. In addition, our internal reporting office can be reached at +49 151 420 545 47.

External reporting offices: The federal government is setting up an office for external reports at the Federal Office of Justice (external federal reporting office).

Notifications will be checked immediately, and confirmation of receipt will be sent promptly. In the context of this, further course of action will be stated. We treat every report with the highest priority and take appropriate steps for each individual case. There is an option to remain anonymous with each report, especially if through our whistleblowing channel.

Please note, if you leave us a message anonymously, we will not be able to send you an acknowledgement of receipt or inform you further about the matter.